I wrote a Revive Superfoods evaluate some time in the past, however with regards to their customer support, I solely rapidly wrote a few fast dialog I had with them. I by no means needed to really contact customer support with a top quality drawback, till the opposite day. That’s when their customer support actually shone by as past wonderful. They had been fast to reply, they usually dealt with my difficulty with a greater than passable end result. Right here’s what occurred.
Ace Enterprise Delivered Our Revive Superfoods Field
We had been dwelling when the Revive Superfoods field was delivered. The man from Landmark International, the corporate that delivered our Revive Superfoods field, rang the doorbell and ran for his life.
My husband went out and introduced within the package deal and instructed me that it wasn’t fairly.
The field was crushed up and large open.
It’s actually scorching right here, and I do know that it’s affected our temper in a barely adverse manner at factors as we’ve struggled with the warmth. However, even in these moods, we’d by no means ship a field like this to somebody.
The tape on the underside was lower open.
I used to be shocked that the supply driver didn’t even attempt to tape it up in order that it didn’t seem like somebody opened and went by our stuff. You assume he wouldn’t need the shopper considering he did it. However, as a substitute, he simply caught in on the porch like this. He clearly didn’t care in any respect the way it regarded.
The Packaging Got here Aside Inside And Some Smoothies Had been Unthawing
I don’t assume this was Revive Superfoods fault in any respect. I feel the bag fell out of the field after somebody lower it open and a Landmark worker stuffed it again in after which every little thing acquired shifted round inside.
Revive Superfoods takes pleasure in its packaging. This was apparent from their superior response once I wrote in with my issues about what occurred.
Thanks for reaching out to us. I’m so sorry to listen to you obtained your package deal like this. We’ve strict high quality management measures in place on how our clients obtain their merchandise, and this isn’t how your order ought to have arrived.
The plastic bag that holds every little thing collectively was intact, which was good. However the stuff inside had been jolted round to the purpose that half of the smoothies had been not by the dry ice and had been thawing out.
You possibly can see that as quickly as I lower the bag open, the very first thing I noticed was a smoothie that didn’t have that frozen look that the Revive Superfoods smoothies often have.
As I began digging round and pulling out the smoothies it turned obvious that half of them had migrated away from the dry ice and had been unthawing of their new dwelling.
The opposite half was nonetheless by the dry ice and was utterly frozen inside and outside.
Right here’s a aspect by aspect of 1 that was nonetheless frozen and one which was unthawing. I took the pics inside seconds of pulling them out from the bag. Revive Superfoods smoothies usually come completely frosted and frozen just like the one on the suitable.
Revive Superfoods Buyer Service Rocks
I wrote in straight away letting them know what occurred they usually wrote me again just a few hours later letting me know that they had been very sorry and had been sending us a contemporary new field!
I’ve gone forward and scheduled the cargo of a contemporary new field to be delivered on July 1st. As soon as once more, I apologize for any inconvenience this may increasingly have brought on and may’t wait so that you can obtain your contemporary field!
Are you kidding me? That’s wonderful!
I used to be anticipating a lot lower than that. I assumed possibly they’d provide a reduction on our subsequent field. However this was further superior.
In the case of meals, it may be arduous to ship by the mail and we all know this.
We order from Amazon quite a bit, and that’s usually a roll of the cube. Whereas we’re imagined to be getting two-day transport or much less with our prime membership, typically that doesn’t occur.
Once we order from Vegan Provide, we now have to order the quickest transport to guarantee that every little thing that’s imagined to be chilly really arrives chilly.
Then we hope that the supply firm is definitely thoughtful of the containers and what is likely to be in them.
However it’s a crapshoot typically.
Generally issues occur whereas in transit from the corporate to your home that neither of you has management over.
That’s why I recognize that Revive Superfoods customer support was so good. They understood that and made it proper in a giant manner.
I Suggest You Strive Revive Superfoods (Get 50% Off Your First Field With My Code)
I favored Revive Superfoods earlier than, however now I completely love their firm. That form of customer support has elevated how I view them and their merchandise.
If you’d like some nutritious and scrumptious smoothies (or soups, meals, or falafel pops) delivered to you frozen, assured, then I like to recommend Revive Superfoods!
Additionally, in the event you signal as much as Revive Superfoods, you possibly can earn referral factors with a referral hyperlink that will help you save in your subsequent field. It’s a win-win for everybody.
For example, you may get 50% off your first field by utilizing my referral hyperlink right here! Simply create your field and your financial savings will routinely be utilized at checkout. Notice: After making an attempt out the hyperlink myself, I seen that you just shouldn’t click on on the ‘Get 20% off’ button on their web site or you’re going to get that as a substitute of the 50%. Due to this fact, simply create the field you need and you need to see the low cost on the checkout web page. And if it’s not there routinely, you should use the referral code FAR1477890.
